Reviews (21)

Overall rating
2.7
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 52% of ratings are 1 stars
All reviews
August 15, 2023

I'll be honest. I had hoped that is app was going to be great for me and my products in theory this app is a really brilliant. But it's very poor supported and lack of customer service was just not worth my time.

Jack & Jill Dog Diapers
Canada
7 days using the app
Spocket replied September 24, 2026

Thank you for your honest feedback. We’re glad to hear that you saw the potential in the app and found the concept valuable for your products.

At the same time, we’re sorry that our support and customer service experience fell short of what you needed. We understand that even a promising platform isn’t useful if getting help when you need it becomes a source of frustration or takes too much of your time.

Your feedback is especially valuable because it highlights an important area we need to improve: providing faster, more accessible, and more effective support. We appreciate you giving the app a chance and taking the time to share your experience with us. - Eleanor