Fraud Control

Fraud Control

Reviews (17)

Overall rating
2.5
Counts per rating level
  • 29% of ratings are 5 stars
    5
  • 0% of ratings are 4 stars
  • 18% of ratings are 3 stars
    3
  • 12% of ratings are 2 stars
    2
  • 41% of ratings are 1 stars
    7
All reviews
September 24, 2023

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!

Purify Life
United States
7 days using the app
Shopify replied September 26, 2023

Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your store. In order to filter and block potentially-fraudulent orders, you'll need to enable checkout rules and/or Shopify Flow. You can find more information here (https://shopify.link/4krb).

I recommend checking out this help document (https://shopify.link/ZeAY) for tips on dealing with high risk orders and preventing fraud on your store. - Greta, Shopify Support