Reviews (62)
Overall rating
3.3
September 27, 2023
At first glance, Sezzle is great. It's convenient for customers and you can potentially increase your AOV, however, I did the math and the fee on Sezzle orders is 7.6% (that includes the 1% Shopify fee).
Then, when an order gets cancelled, you don't get that fee back, plus they charge a 2% cancellation fee on top of it.
This might be fine if you sell high-profit items, but we simply can't afford this.
I'm sorry, customers, but I'm pulling the plug on Sezzle.
Funky Moose Records
Canada
7 months using the app
Sezzle replied
October 31, 2023
We appreciate you taking the time to share your thoughts. If we can be of any assistance and help review your account, please email our team at accounts@sezzle.com. We'd be happy to take a look and see how we can improve your Sezzle experience.