Wixpa Google Shopping Feed

Wixpa Google Shopping Feed

Reviews (218)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
October 16, 2023

Recently, I faced a challenge with one of EasyFeed's features, and I reached out to their customer support team for assistance. They did not handle it well initially, but was able to raise up the issue to their more senior members.

They reached back in two days, and implemented a solution. I was satisfied as the problem was finally solved.

patchandbagel
Singapore
About 1 month using the app
🚀 Wixpa Feed replied October 17, 2023

It's great to hear that your experience with EasyFeed's customer support ultimately resulted in a resolution to your challenge. While it's unfortunate that the initial response may not have been up to your expectations, it's positive to see that they escalated the issue to senior team members and, more importantly, that they were able to provide you with a solution within a reasonable timeframe.

Customer support interactions can sometimes be a bit rocky, but the key is how they handle and resolve issues in the end. It's good to know that EasyFeed was able to deliver on this front, and that you ultimately left the situation satisfied. Thanks for sharing your review!