DECO Product Labels & Badges

DECO Product Labels & Badges

Reviews (1,125)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    1.1K
  • 2% of ratings are 4 stars
    28
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    9
All reviews
November 2, 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

My Harmony Tree
United States
2 days using the app
PieLab replied December 6, 2023

Hi Harmony Tree team,

I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.

However, this could be solved with our support within 15 minutes.

We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.

We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.

Best regards,
Julie
DECO Team