Five star to app, five star to the support...
I have create several badges based on condition in a simple and effective way..
create a label in illustrator and uploaded to this app. it was fairly easy to do but did not work at first, i sent an email to support and within a few hours my problem was solved by them! overall very happy with the app and support.
Bonjour Baby Showers
Still haven't managed to get this app to work and installed it on monday.
Support is very very slow and their contact form doesn't work on their website, so had to contact them via Shopify. Hoping they can resolve my issues and get this app working.
Update: App is now working after their help but still haven't been given a reason as to why it wasn't. The labels they have set up are a bit of a mess - the collections page on mobile has the label overlapping the side and not showing on one of the products requested. On desktop not showing up on the collection page at all.
Customer service is very poor and very slow, I downloaded this nearly a week ago... It doesn't fill me with much confidence that if issues ever arise that they will be fixed let alone in a timely manner regardless of what plan you are on. Will stick with it for the time being but then will look at other apps with better customer service.
FURTHER UPDATE: They have emailed me 5 days later citing email issues, as to why this hasn't been fixed. None of the issues above have been resolved yet and have had to re-iterate what is wrong. Fingers crossed that this time it is fixed in a timely manner.
So sorry for all unhappy experiences with our app. All issues have been fixed now. And we have made a big progress to speed up the support time. Now you are free from worries. If you need any support, always drop us an email at our new support mail box: email@example.com to help you handle every request. Thanks!
So far it has been working well. Had a little issue upon launch which customer support was quick to respond to and very helpful. A++++
Critter Country Supply Ltd.
Love how easy it is to customize product labels with this app! It allows us to showcase our online sale items, hot items, new products, and more while still looking professional. Louis from Bolt Promotion Support helped us tweak our labels just the way we wanted.
The application is very intuitive to use, compatible with the others applications of the shop and the support is very reactive !
This app was good and suited my needs. Didn't work fully but support fixed the issue quickly and now it all works fine!
Perfect!! Excellent!! After I install this App, I had several requests to attach labels on my products and asked App supplier(Bolt Promotion) and I invited Bolt promotion to my shop as a staff. Now everything is OK. Seeing is Believing!! visit my shop and take a look(outletexit.com)
App worked from the start but support was able to make it function even better. Exactly what we were looking for.
The customer service is good. They respond as soon as possible. I had an issue with the app they rectified in a day itself.