W3 Custom Order Status

This is a great app that does exactly what it says. We have lots of custom orders and this app allows us to keep customers informed with automatic email notifications. This reduces the load on support.

The developers have been prompt to reply to my enquiries and even went as far as helping configure the lookup page design.

Two things to improve: speed to update custom status in the dashboard (small detail, but it can be faster) and make the admin functional in mobile devices and small resolution screens (I just found out that one of my staff cannot access the top menu bar because on smaller resolution screen the buttons are hidden).

Overall, great app experience and it does save us a lot of time. Recommended!