Swift SEO Page Speed Optimizer

Swift SEO Page Speed Optimizer

Reviews (185)

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
    162
  • 2% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 9% of ratings are 1 stars
    16
All reviews
January 12, 2024

I had a free trail that I cancelled in order to purchase their personalized plan and get in touch (and pay for) their expert. But I was CHARGED even though I cancelled my subscription, and I never got a reply from their team regarding this.

And regarding the app, it did not improve the speed of my website at all. So I highly recommend looking for a Shopify expert to help you improve the speed, this app is a total scam and they couldn't care less about their customers.

The Ivory White
Spain
14 days using the app
FireGroup replied January 14, 2024

Hi Vesna,

Here's Lynn from the Swift team, I'm so sorry to hear about your issue.
Firstly, I sincerely apologize for any inconvenience this may have caused you.

We have checked all emails and haven't received your message about the Expert service. Besides, I sent you an email to your email, theivorywhiteofficial@yahoo.com, to support you about the charge you got after canceling the subscription, but I haven't received your response.

I want to assure you that we take your concerns seriously and we're committed to resolving this as quickly as possible. Please check your email and get back to me there.

Thank you so much for your time.

Regards,
Lynn

Regards