Shopify Search & Discovery

Sorry to hear you're having issues accessing the app. If you're not the store owner, it may be because Staff permissions are not set to allow you to access all screens of the app. You can see in the Help documentation which permissions are required. https://help.shopify.com/en/manual/online-store/search-and-discovery#staff-permissions

If the problem persists, we suggest contacting Shopify's support team with details on what browser you're using and any errors messages you might be seeing.