Reviews (471)

Overall rating
3.5
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 16% of ratings are 1 stars
December 22, 2025

For a free app it works quite well and we have integrated it into our site without hassle. I only wish that it would allow for more than 100 collection filter variants as we offer an extensive size range. Additionally it would be amazing to customise different filters per collection page.

Illusions Lingerie
Australia
12 months using the app
December 22, 2025

This could be so good however there is a ridiculous "maximum of 25 filters" limit in place making this utterly unusable for any medium or large sized stores or even small stores with ambitions to grow.

If you offer a wide range of products don't even waste your time downloading this app.

Really poor given that this is an app developed by Shopify.

Yakwax
Guernsey
7 months using the app
November 18, 2025

Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs

Bessie
United States
Almost 2 years using the app
November 19, 2025

This pathetic 5,000 product limit is a total joke in late 2025, once your collection hits 5,001 items, EVERY filter vanishes completely. No price, no brand, no size, no fitment, no vehicle compatibility – nothing. Customers get dumped onto an endless, unsearchable wall of products and immediately abandon cart.
I sell alloy wheels and vehicle parts: a single "All Wheels" collection blows past 10k–20k variants in days. Filters die instantly, forcing me to hack the site into hundreds of tiny, stupid sub-collections ("Wheels – Brand A 17-inch", "Wheels, Brand B Black", etc.). The navigation is now a confusing nightmare, looks like a cheap amateur site, SEO is destroyed, and customers rage-quit because they can't find anything.
Conversions? Obliterated. Bounce rate? Through the roof. Support tickets? Exploded with "your site is broken" complaints.
Shopify's official "fix" is to split everything, yeah, thanks for killing the customer experience on every automotive, electronics, or fashion store with actual inventory. This limit hasn't budged in years despite thousands begging for 50k+.
Total garbage. Avoid this "free" app like the plague and pay for a real third-party solution that isn't stuck in 2015. Shopify, remove this insulting 5k cap NOW or admit you don't want serious merchants. One star is generous.

Performance HQ
United Kingdom
6 months using the app
November 20, 2025

Shopify's Search & Discovery app has been a game-changer for my online store! The ability to customize search filters and product recommendations has greatly improved the shopping experience for my customers. With features like synonym groups and product boosts, it's easy to ensure my products are found and highlighted exactly as needed. The analytics dashboard is also super helpful for tracking performance and understanding customer behavior. I highly recommend this app to anyone looking to optimize their store's search and increase sales!

LA・JOLLA HALE ONLINE SHOP
Japan
About 2 months using the app
September 25, 2025

Relies too heavily on assumed auto-recommendations -- would love to be able to remove SPECIFIC auto recommendations, leave the rest, and have the available slots auto-generate. Secondly -- need to be able to ban specific products from ever auto-generating. There are things in my store (blank envelopes etc) that are great for functional use but I never want recommended. 3 out of 5 stars because of two major functionality omissions -- add these and will gladly upgrade to 5 stars.

Netherworld Post Office
United States
Almost 3 years using the app
November 17, 2025

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

purway
Germany
About 2 years using the app
December 10, 2025

5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing

Toprock Gemstones and Minerals
South Africa
34 minutes using the app
September 13, 2025

The one feature I wish it had was the ability to set rules for recommendations. I get auto-generated ones that don't make sense, like a ring and a baby onesie. If I could select which tag or collection to recommend from, the auto-generate would be more accurate for upsells.

Staci Styles
United States
4 months using the app
August 23, 2025

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

Scaffolded Math Shop
United States
Over 2 years using the app