Transcy: AI Language Translate

Hi Danny,

This is Brown and we personally apologize for this inconvenience causing to your experience

In relation to your issues as following:

1. For the misleading information, we have seriously noted and will take it into consideration. However, actually we're offering "Unlimited advanced AI translations" for all plans

2. For this concern "as you have to pay a monthly add on to the subscription based on youe amount of products you want to get translated". For making it clear, at that time, you were on the choose plan section and it suggested you with the relevant plans based on your business scale, however you can refer all plans and select the most relevant plan to start

Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Brown
Transcy by OneCommerce