Transcy: AI Language Translate

Hi there,

My name's Brian from Transcy and we're sorry for those inconvenience during using app

For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

We have seen that one of our colleagues is following your case, he gave you clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Brian
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