Avada AI SEO Image Optimizer
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Reviews (4,295)
Does not work. Slowed down the site. So many issues. They also charged me for the annual plan after I selected monthly and will not reverse the charge. Support is awful.
Please accept our sincerest apologies for any inconvenience or frustration caused.
Concerning the billing issue you previously mentioned, we took immediate action to support you and offer you options to rectify the situation as soon as the concern was raised. We already applied an app credit to cover the charges for both the annual and monthly plans.
Additionally, I would like to address the concern you mentioned about our app slowing down your site. I couldn't find any previous mention of this issue in our chat history. Please re-install the app so we can look into this.
At Avada, we always prioritize our customers, and we would love the opportunity to assist you further. Please let us know how we can make this right.
We hope to turn your experience around and look forward to hearing from you soon.
Best regards,
Esther