Reviews (154)

Overall rating
1.8
Counts per rating level
  • 11% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 75% of ratings are 1 stars
All reviews
May 13, 2024

Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity.

Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for.

Switched to making use of Google Reviews -- a free way to display your review score.

I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.

DiceRoll UK
United Kingdom
About 3 years using the app
Trustpilot replied May 15, 2024

Hi,

Thank you for reaching out to us with this review.

We're sad to hear you're thinking about leaving Trustpilot.

Collaboration and dialogue is most important to us and we really appreciate you taking the time to share this experience with us. Your feedback has been shared with the relevant teams to take into account and look further into.

Kind regards,

Trustpilot