QuickSync ‑ All in One App

I am being charged for this app but It does not give me woocommerce. supplier to import from. I got a empty webpage I didnt ask for. How do I get the woo com then merce app to sync to and just import to my shopify account. If I am not able to synce and perform the requested action then this app is useless and request a refund. I will uninstall this app if I can not receive effective assistance. 24 hrs with no response and assistance and I will uninstall