QuickSync ‑ All in One App

Unfortunately, our experience with QuickSync has been extremely disappointing, and ultimately very costly for our business.

We originally used QuickSync to synchronise our Shopify store with TikTok Shop, but we experienced ongoing problems with inventory levels being incorrect. This resulted in customers placing orders for products that we didn’t actually have in stock, which was incredibly frustrating for both us and our customers. Despite raising these issues, we didn’t feel that we received the level of support we needed.

Eventually, after deciding to move to a different app, we contacted QuickSync support and asked them to delete all of our products from TikTok Shop. What happened next was devastating. Our request was misunderstood, and instead thousands and thousands of products were deleted from our Shopify store itself.

This was a catastrophic mistake for a business that had spent years building its online store. We were left with a completely empty website and will have to spend months trying to recover and rebuild our product catalogue. The time, work and financial cost to our business has been enormous.

We understand that mistakes can happen, but when dealing with thousands of products belonging to a business, we believe there should be much greater care and safeguards in place before carrying out such a destructive action.

We would strongly advise other Shopify store owners to think very carefully before relying on QuickSync for their product and inventory management. Our experience has unfortunately been extremely damaging to our business.

Not suitable for multiple Etsy listings sharing the same SKU

I explained my setup clearly during the onboarding call, one product with one SKU appearing across multiple Etsy listings. At no point was I told this was something QuickSync couldn't handle.

It was only when I was already in the setup process that their support team informed me they couldn't sync the same SKU across multiple Etsy listings. Their suggestion was to assign different SKUs to the same product, which would break my entire warehouse and fulfilment process.

When I challenged this, the support agent responded by questioning why the same SKU would ever appear across multiple listings, which is a basic and completely normal Etsy seller setup. For a company selling an inventory sync tool, not understanding how Etsy shops are commonly structured is a serious concern.

This limitation should have been flagged on the induction call. It wasn't, and I wasted time as a result. I am shocked that a company specialising in inventory sync has such a limited understanding of how Etsy sellers actually structure their shops and how SKUs sync.

Joseph was very helpful answering questions and helping set up Square and Shopify. Thank you!

Joseph was great in helping me resolve my issue. All my products are synced and now I'm ready to get my Shopify store online and ready to sell!

Thanks Joseph!

Great support, and works as needed. Sometimes some small things happen, but it's quickly resolved. Khaled did a great job walking me through the issue and resolving it within minutes.

Very nice experience of setting up and Adrienne helped to do it very quickly and efficiently! thank you!

Shocking app, I have had to contact support four times advising that my inventory between stores is not syncing. Each time, they tell me the same thing, we need to resync! If I have to resync every time I receive orders, what is the point of the app? I have received emails from support, advising all is fixed, a few days later, the same issue! I have had to manually check my inventory four times, due to selling on both stores and them not syncing. I have cancelled, as they clearly cannot fix the issue and they never seem to tell you how the issue is caused, as I don't believe they even know why themselves! It is like they are programmed to read a script to you, as every agent says exactly the same thing, basically no idea! I would not waste money on this app!

Joseph was such a great help with helping me setup QuickSync. I have gotten everything synced up. And that was fast service I have never had that kind of service. Thank you again, Joseph.

My experience was excellent from start to finish. As a small business, inventory tracking is extremely important, but many platforms can be very costly, so I am incredibly excited to try Quicksync.

Joseph took the time to walk me through the entire process step by step, making everything clear and easy to understand. His patience, professionalism, and willingness to help truly stood out.

Thanks to his support, the process felt smooth and stress-free. I highly recommend Quicksync to anyone looking for reliable and knowledgeable service!

Jayson was great help in making sure everything is syncing properly and even gave me some great advice to help fix an issue i was having with the order syncing across my stores.