Parcel2Go Smart Send

Parcel2Go Smart Send

Reviews (24)

Overall rating
3.1
Counts per rating level
  • 42% of ratings are 5 stars
    10
  • 13% of ratings are 4 stars
    3
  • 4% of ratings are 3 stars
    1
  • 8% of ratings are 2 stars
    2
  • 33% of ratings are 1 stars
    8
All reviews
July 8, 2024

UI and UX is great, however, the customer service is awful
There is no way to change my collection address in smart send.
Customer chatbot service unable to help and the API email they recommended is unresponsive
All i want to do is change my collect from address
My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail.
Why is a simple task impossible for them to fix?

dYdX Merch
United Kingdom
Over 1 year using the app