TrustShop: Product Reviews
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Reviews (282)
The widget really looks good! The 5 star is for customer service (Anna) and for the overall look of the app. Anna has been chatting with me and checking up on the features and I appreciate all her help. That being said there are some features that are actually not working yet (even though they are visible) such as "report" function. They do plan on implementing it and I might wait. But I'm also not sure if the app will still have the same free features when they do add a paid version. So I am exploring other options because of the above, and might change to another app. Overall, this app offers more than most free apps and looks really nice :)
Dear valued merchant,
Thank you for your detailed and honest review! We're thrilled to hear that you're enjoying the widget's appearance and that Anna has provided excellent support. We'll make sure to recognize her outstanding service.
Regarding the report function and other upcoming features - we appreciate your patience as we work on implementing them. We understand your concerns about future pricing, and we're committed to maintaining great value across all our plans. We'll be transparent about any changes and ensure our existing users are well-informed.
Your feedback helps us improve TrustShop, and we hope to keep earning your trust as we continue to enhance our features.
Best regards,
The TrustShop Team