TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (310)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing customer trust and boosting conversions with effective review displays and social proof features. It integrates seamlessly, offering trust badges, pop-ups, and customizable displays. Automated review requests and star ratings are essential features. Merchants appreciate its reliable performance and exceptional customer support, noting quick issue resolution and new functionality implementation. Regular updates ensure continued satisfaction.

May 26, 2026

Great functionality and the support is super, especially of you get to chat with Anna.

Suspension Technologies USA
United States
About 2 years using the app
May 26, 2026

The app is easy to use, informative, support is fast and very helpful. They are basically top notch. No complaints.

April Twenty Five
United States
Almost 2 years using the app
May 21, 2026

Easy to use and the help desk was fantastic!

33MB
France
7 months using the app
May 26, 2026

Ley was great to work with and helped me resolve my issues quickly. Highly recommend using their application - customer service is excellent.

Hawk & Stalk
United States
5 months using the app
April 28, 2026

The app is amazing and the support staff go well beyond typical support, highly recommended

OHC Longevity
Australia
3 months using the app
May 20, 2026

Needed help configuring the TrustShop reviews app and the chat option with a live person was amazing - gave me step by step instructions how to configure and customize the reviews. Thank you!!!

The Oatling Bakery
United States
2 months using the app
March 15, 2026

いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。
現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。
開発チームの皆さま、引き続きよろしくお願いいたします!

Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service.
There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates.
To the entire development team, I look forward to your continued support!

ONE PEACE ONLINE
Japan
Almost 2 years using the app
Trust1.io replied April 2, 2026

Hi there,

Thank you so much for your kind words! We’re really glad our support has been helpful and timely for you.

We truly appreciate your feedback on improvements — it means a lot, and we’ll keep working to make the app better in future updates.

Thanks again for your support!

Best regards,
TrustShop Team

April 25, 2026

We are very satisfied with this app. They have really good features and their customer support is great, very fast solving any issue! Highly recommend to everyone !!!

Scandinavian Goods
Finland
About 1 month using the app
May 12, 2026

Very good service and quickly fix your problems and fast I can get back my all answers back. So BIG THANK YOU!

Mājas ziepes
Latvia
19 days using the app
December 19, 2025

We are very happy and satisfied with this app!

They have really good features, but overall - their customer support is great, very fast and very detailed.

We will continue to use the app in the future!

Also, I'd like to point out one key detail - they are constantly updating and improving the app, which is a good sign for us, as regular users.

Paid plan is good value, just to add.

Cheers!

Contessa Moda
Serbia
Over 1 year using the app
Trust1.io replied April 2, 2026

Hi there,

Thank you so much for your kind feedback! We’re really glad you’re enjoying the app and our support.
We truly appreciate your trust and will keep improving to serve you better.

Cheers,
TrustShop Team