TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (316)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 18, 2026

Extremely helpful, and answered my question with clear screenshots with instructions. Very happy!

Little Midwest Farm
United States
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Kailey,
Thank you so much for your kind words and 5-star review! We're delighted to hear that our support team was able to help you and that the step-by-step screenshots and instructions made everything clear. Making things simple and easy to follow is exactly what we aim for, so it means a lot to know it hit the mark for you.
We're always here whenever you need a hand — please don't hesitate to reach out. Wishing you great success with your store!

Warm regards,
The TrustShop Team

June 16, 2026

great review app, also support is really great specially anna.

Uncap Skincare
India
About 8 hours using the app
Trust1.io replied July 18, 2026

Dear valued merchant,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're enjoying the app, and it truly made our day to know that our support team — especially Anna — took such good care of you. We'll be sure to pass your kind words along to her!
We're always here whenever you need anything. Wishing you continued success with your store!

Warm regards,
The TrustShop Team

June 7, 2026

I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)

GlamourEyesByChar
Canada
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Charmaine,

Thank you so much for your wonderful 5-star review! We're so glad Anna was able to quickly resolve the issue for you — and that she took the time to explain both why it happened and how she fixed it. We believe that helping our merchants understand the "why" is just as important as solving the problem itself, so it's lovely to hear that made a difference for you.
We'll be sure to share your kind words with Anna! Thank you again for your trust, and please don't hesitate to reach out anytime you need a hand. Wishing you great success with your store! :)

Warm regards,
The TrustShop Team

June 2, 2026

I'm using trustshop for a while and it's a great app for sure. It helped my store to grow and their support team is graet. Specially Ley had helped me a lot.

Hokdi Store
United States
16 days using the app
May 27, 2026

Exceptional help from Ley, got me sorted :)

The Shark Tank
New Zealand
10 days using the app
May 26, 2026

Great functionality and the support is super, especially of you get to chat with Anna.

Suspension Technologies USA
United States
About 2 years using the app
May 26, 2026

The app is easy to use, informative, support is fast and very helpful. They are basically top notch. No complaints.

April Twenty Five
United States
Almost 2 years using the app
May 26, 2026

Ley was great to work with and helped me resolve my issues quickly. Highly recommend using their application - customer service is excellent.

Hawk & Stalk
United States
5 months using the app
May 21, 2026

Easy to use and the help desk was fantastic!

33MB
France
7 months using the app
May 21, 2026

Sehr übersichtlich und der Support hilft schnell und gut.

Levano
Germany
About 1 hour using the app