TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (356)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 27, 2026

They were amazing help in transitioning from an old review app and I know I can reach out anytime if I ever encounter issues! Everything is easy to navigate and it has all the features we need. The price is very reasonable too!

Aura Roots
United States
2 days using the app
August 5, 2026

After being let down by another app that abruptly closed without any way of exporting years of reviews we thought we were going to have to start from scratch.

Fortunately the TrustShop team had our backs and did some tech witchcraft to pull the reviews from the old app without the need for their broken export link.

I really appreciate the effort that went into saving our reviews and 5 stars is definitely well deserved.

Thanks again

Angy Paws
Australia
5 days using the app
Trust1.io replied August 17, 2026

Dear Angy Paws,
Thank you for the wonderful review! We know how much years of reviews mean to a store, so we're delighted our team could recover them from your previous app despite the broken export. We're here whenever you need a hand.

Warm regards,
TrustShop Team

Edited August 20, 2026

good service thanks a lot anna I can't thank you enough for your help

annem
Egypt
About 1 year using the app
August 14, 2026

Customer service for this app is very good, very quick to reply and help you setup the app and also import reviews from another review app. Overall very good so far.

Off Grid Living Supplies
Australia
About 6 hours using the app
Trust1.io replied August 17, 2026

Dear valued merchant,

Thank you for your kind review! We're happy to hear our support team was quick to respond and could help you with both the setup and importing your reviews from your previous app. Preserving that hard-earned social proof is something we take seriously.

If you need anything as you continue exploring TrustShop — widget customization, review request emails, or anything else — our team is always just a message away.

Warm regards,
The TrustShop Team

August 12, 2026

The best trust app that you can find!! They're so helpful and the price is amazing I highly recommend it.

Kendras-Boutique
United States
6 months using the app
Trust1.io replied August 17, 2026

Dear valued merchant,

Wow, thank you for the wonderful review and the recommendation! We're thrilled that our support and pricing are working so well for you. Don't hesitate to reach out anytime — we're always happy to help.

Warm regards,
The TrustShop Team

July 29, 2026

Excellent app with excellent support. As soon as you notice something is missing or doesn't look good - the team will make it as you wish

Lavena AD
Bulgaria
2 days using the app
July 27, 2026

Ley was so helpful, knowledgeable and patient. She made sure I understood each step before moving on to the next one. She explained everything clearly. She displayed great customer service.

Tash Tash Chocolate Chip Cookies
United States
5 months using the app
June 30, 2026

Me encanta la app, tiene la parte de traducción y versión gratuita, yo pasé de la versión gratuita a la de paga, el costo es justo.

CORONADO RADIX
Mexico
10 days using the app
June 18, 2026

Extremely helpful, and answered my question with clear screenshots with instructions. Very happy!

Little Midwest Farm
United States
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Kailey,
Thank you so much for your kind words and 5-star review! We're delighted to hear that our support team was able to help you and that the step-by-step screenshots and instructions made everything clear. Making things simple and easy to follow is exactly what we aim for, so it means a lot to know it hit the mark for you.
We're always here whenever you need a hand — please don't hesitate to reach out. Wishing you great success with your store!

Warm regards,
The TrustShop Team

June 16, 2026

great review app, also support is really great specially anna.

Uncap Skincare
India
About 8 hours using the app
Trust1.io replied July 18, 2026

Dear valued merchant,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're enjoying the app, and it truly made our day to know that our support team — especially Anna — took such good care of you. We'll be sure to pass your kind words along to her!
We're always here whenever you need anything. Wishing you continued success with your store!

Warm regards,
The TrustShop Team