TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (299)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for building trust and boosting conversions with features like automated review requests, star ratings, and customizable displays. It's praised for affordability, user-friendly interface, and seamless Shopify integration. The app supports multilingual options and includes trust badges and social proof pop-ups. Installation is easy, and performance is reliable. Customer support is exceptional, with fast assistance. Continuous updates reflect a commitment to enhancing functionality.

December 19, 2025

We are very happy and satisfied with this app!

They have really good features, but overall - their customer support is great, very fast and very detailed.

We will continue to use the app in the future!

Also, I'd like to point out one key detail - they are constantly updating and improving the app, which is a good sign for us, as regular users.

Paid plan is good value, just to add.

Cheers!

Contessa Moda
Serbia
Over 1 year using the app
Trust1.io replied April 2, 2026

Hi there,

Thank you so much for your kind feedback! We’re really glad you’re enjoying the app and our support.
We truly appreciate your trust and will keep improving to serve you better.

Cheers,
TrustShop Team

March 15, 2026

いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。
現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。
開発チームの皆さま、引き続きよろしくお願いいたします!

Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service.
There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates.
To the entire development team, I look forward to your continued support!

ONE PEACE ONLINE
Japan
Almost 2 years using the app
Trust1.io replied April 2, 2026

Hi there,

Thank you so much for your kind words! We’re really glad our support has been helpful and timely for you.

We truly appreciate your feedback on improvements — it means a lot, and we’ll keep working to make the app better in future updates.

Thanks again for your support!

Best regards,
TrustShop Team

February 18, 2026

Sehr guter Kundenservice, wir hatten ein Problem mit der App, das nicht durch uns beeinflusst werden konnte. Der Support hat innerhalb von 24h das Problem für uns behoben. Die Reaktionszeit des Support war auch vollkommen zufriedenstellend in unserem Fall. Wir hoffen drauf, dass unser Anliegen in einem Patch dauerhaft behoben wird.

Nails & Beauty Factory
Germany
2 months using the app
December 18, 2025

Amazing support from start to finish. The team was incredibly patient, responsive, and attentive to detail, and they continued working with me until I was completely happy with the final result. Communication was smooth, issues were addressed quickly, and I truly felt supported throughout the process. Highly recommend!

S U R T U R B A N
United States
6 days using the app
Trust1.io replied April 2, 2026

Hi there,

Thank you so much for your amazing feedback! We’re really glad to hear you felt supported throughout the process.

Your kind words mean a lot to our team — we’ll keep working hard to deliver the best experience possible.

Thanks again for your recommendation!

Best regards,
TrustShop Team

January 18, 2026

Super App! Funktioniert Einwandfrei. Als ich kurz Hilfe beim Code gebraucht habe, war Anna vom Support sofort zur Stelle und konnte mir sehr weiterhelfen. Was ich am besten finde, ist die Benutzerfreundlichkeit der App. Man kann jedes Detail selbst anpassen und ändern. Finde ich Klasse. Ich kann diese App mit Freuden weiterempfehlen.

NutrixOne
Germany
3 months using the app
January 7, 2026

This is such a great program! I received excellent help and guidance from Anna and my shop is going to a whole new level. Thank you TrustShop for a great system with awesome assistance!

Hand in Mind
United States
About 2 months using the app
January 27, 2026

Thanks for your support and helpful suggestions Anna!

Elemental Medicine
Australia
Almost 2 years using the app
November 7, 2025

Five-Star Review for Trustshop.

I have been using the Trustshop Reviews app for some time now and I couldn't be happier with my experience. The shopify app itself is incredibly user-friendly and reliable, making every transaction smooth and hassle-free.

What really sets Trustshop Reviews apart, however, is their outstanding customer service. Anna, in particular, has been consistently helpful whenever I've needed assistance. She goes above and beyond to resolve any queries promptly and always does so with a friendly and professional attitude. It's rare to find such attentive support these days.

Overall, I highly recommend Trustshop Reviews to anyone looking for a trustworthy and efficient service, especially if you value excellent customer support. Five stars from us!

XADO UK
United Kingdom
6 months using the app
January 20, 2026

The best review app out there, super friendly and cooperative support team! Anna is the BEST

TechBuum
Bulgaria
6 days using the app
February 27, 2026

Amazing customer service and professional service. Ana was very helpful and patient. She definitely got a 10/10.

Luxchri
United States
1 day using the app