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I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
Easy to use and setup. Free. Fast response from support team on my queries. It has basically everything I need. Support has been really helpful, and very quick response! Really big help!
Thank you so much! Very recommended
The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!
Easy app to install and user friendly. Fantastic customer support. They
sorted my problem just within 5 mins. Highly recommend.
This is an amazing feature that gives you real feedback for your web shop!
Love it. i've been using it for a while now, it has all the necessary features to showcase review beautifully. I've noticed that there are still some features in development, it's evident that Trust Shop is committed to continuous improvement. The support team has been incredibly helpful. highly recommended
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Great review app to take the place of the recently discontinued Shopify Reviews app. Customer service is VERY nice and responsive, also very helpful! Recommended!
Good app
I had an error importing my csv of reviews, i talked to developer and they fixed very fast.
highly recommended
Really great app - replaced the Product Review app we were previously using and the development team was super helpful in getting everything setup for us!