Reviews (314)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface. The customer support team, notably Anna, Jenny, and Ryan, is highly responsive and helpful. Key features include importing reviews, sending email reminders, and customizable review widgets that enhance the aesthetics of product pages. The app integrates seamlessly with Shopify, improving site performance without additional costs. Continuous updates show a commitment to improvement and user satisfaction, effectively boosting customer trust and engagement.

September 22, 2024

This store is very good recomend it

Bless your Home
Switzerland
2 days using the app
July 26, 2024

good support.

Arkeeas
India
2 months using the app
June 2, 2024

Cant get better atention, we are really appreciate with trustshop!!, thx so much, especially to Ryan

TrPods
Spain
7 days using the app
April 24, 2024

Creators were very helpful with getting this app added to my site. I get email alerts when a new review comes in and I was able to import my old reviews from my previous app. Highly recommend using this app, especially if you are like me and Product reviews will be deleted from the app store. I allowed them access to my store and they added the app promptly and was very responsive.

5th & Posh
United States
About 1 month using the app
TrustShop replied June 25, 2024

Thank you for your great review and for highlighting our features! We're glad to hear that it's making a positive impact on your experience with TrustShop. We're always working on new updates to better serve our users.

July 9, 2024

thank you

flydreamplanner.com
Morocco
About 2 months using the app
May 6, 2024

This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.

bahari-croco
Japan
4 months using the app
June 21, 2024

very nice

TinyBo
India
3 months using the app
June 6, 2024

very good app for my website very impressive app

Toyzvillas
India
About 2 months using the app
May 31, 2024

Waiting new release but im satisfy

KLOTERS
Italy
About 1 month using the app
April 21, 2024

I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages.

Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop.

I highly recommend!

Chaos Audio
United States
11 days using the app
TrustShop replied June 25, 2024

Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.