Reviews (364)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

March 19, 2024

The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges.

100% Useful App - 100% Recommended.

ABK grooming
India
5 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your comprehensive and enthusiastic review! We're thrilled that you're finding TrustShop both simple to use and extremely helpful. Your appreciation of our technical support team, user interface, and our commitment to providing valuable features without charges is particularly encouraging.
Your 100% recommendation means a lot to us, and we'll continue working hard to maintain this level of excellence in both our product and support!
Best regards,
The TrustShop Team

September 21, 2024

this is very use full app for e-comers

YesCart
Pakistan
27 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for highlighting TrustShop's usefulness for e-commerce! We're glad that our app is helping you manage your online business effectively. We'll continue developing features that add value to e-commerce merchants like you.
Best regards,
The TrustShop Team

July 30, 2024

simple, seamless integration process. love it

Lael Oud
United Kingdom
3 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your wonderful feedback! We're delighted to hear that you found our integration process simple and seamless. We work hard to make the technical aspects as straightforward as possible so you can focus on growing your business.
Best regards,
The TrustShop Team

April 21, 2024

lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly

highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in.

thank you

Wayne Goodman Magic Shop
United Kingdom
7 days using the app
August 2, 2024

they have lots of customization Options which lacks in other reviewing app

UrbanRev
India
3 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for highlighting our customization options! We're pleased that you find our features more comprehensive than other review apps. We believe in giving merchants the flexibility to tailor their review system to their specific needs.
We'll continue to expand our customization options while keeping them user-friendly!
Best regards,
The TrustShop Team

May 6, 2024

This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.

bahari-croco
Japan
4 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference.
We'll continue to enhance our localization and user-friendly features!
Best regards,
The TrustShop Team

October 5, 2024

muy practica y sobretodo la unica que encontre gratis que permita poner fotos y videos

Javiera's Project
Mexico
3 days using the app
TrustShop replied January 16, 2025

Estimado comerciante,
¡Muchas gracias por su reseña! Nos alegra que encuentre TrustShop práctica y que aprecie nuestras funciones de fotos y videos en la versión gratuita. Nos esforzamos por ofrecer características valiosas que sean accesibles para todos los comerciantes.
¡Seguiremos mejorando nuestros servicios para usted!
Saludos cordiales,
El equipo de TrustShop

June 2, 2024

Cant get better atention, we are really appreciate with trustshop!!, thx so much, especially to Ryan

TrPods
Spain
5 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our attention to customer needs, and we'll make sure to pass along your special thanks to Ryan. It's feedback like yours that motivates us to maintain our high standards of customer service.
We appreciate your trust in TrustShop!
Best regards,
The TrustShop Team

May 29, 2024

This app looks perfect on our elegantly styled Shopify site. I had issues integrating the app on our product page (I hadn’t installed it properly), but the app team fixed the issues quickly. It looks easy to use and can’t wait to try it out on the live site.

Marmo Lusso
United Kingdom
19 days using the app
TrustShop replied June 25, 2024

Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.

April 21, 2024

It is somewhere very tricky to navigate around as the features are not user friendly. After installation of the app I thought it would be easy to understand it but I still need to scratch my head on what to do next.

Freshbeginnings
South Africa
About 1 month using the app