Reviews (343)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer review experiences on Shopify stores. Key features include an attractive review widget, the ability to import reviews from other platforms, and multilingual support. Merchants appreciate the increased volume of reviews, seamless integration, and user-friendly interface. The app is noted for its reliability and easy installation. Customer support, especially from team members like Anna and Jenny, is proactive and responsive, assisting with setup and troubleshooting. This app is celebrated for improving product page appearances and maintaining customer trust through its comprehensive features and excellent support.

April 24, 2024

Creators were very helpful with getting this app added to my site. I get email alerts when a new review comes in and I was able to import my old reviews from my previous app. Highly recommend using this app, especially if you are like me and Product reviews will be deleted from the app store. I allowed them access to my store and they added the app promptly and was very responsive.

5th & Posh
United States
About 1 month using the app
TrustShop replied June 25, 2024

Thank you for your great review and for highlighting our features! We're glad to hear that it's making a positive impact on your experience with TrustShop. We're always working on new updates to better serve our users.

August 9, 2024

Great app

Luxdiva
Germany
5 days using the app
May 27, 2024

Easy app to install and user friendly. Fantastic customer support. They

sorted my problem just within 5 mins. Highly recommend.

Happy Crafting UK
United Kingdom
19 days using the app
July 22, 2024

good

Secure shopping zone
Pakistan
About 1 month using the app
April 21, 2024

I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages.

Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop.

I highly recommend!

Chaos Audio
United States
11 days using the app
TrustShop replied June 25, 2024

Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.

May 21, 2024

Having just set up the app, I'm super impressed with the help who are fast and extremely helpful. TrustShop is offering everything I needed for a product review app for my online shop, and I super happy with it :)

Mila Young Books
Australia
6 days using the app
July 11, 2024

Great service! Integration with our theme was slightly more complicated, and I was assisted an had the app live on our site in short order.

Two Hills Tea
Canada
About 1 hour using the app
June 11, 2024

Great app..wanted to check if we can filter the feedbacks based on few criterias

Aqoonaa india
India
9 days using the app
September 25, 2024

good app

Elite Zain Store
Pakistan
About 2 hours using the app
August 22, 2024

FUNCIONA MUY BIENY ES ACCESIBLE

Aguasal Beauty Studio
Mexico
2 months using the app