Reviews (367)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

May 27, 2024

Easy app to install and user friendly. Fantastic customer support. They

sorted my problem just within 5 mins. Highly recommend.

Happy Crafting UK
United Kingdom
19 days using the app
April 7, 2024

Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended

Ground Cover Solutions Ltd
United Kingdom
4 days using the app
July 12, 2024

After 3 days struggling with the support of another reviews app I switched to TrustShop. At first I was a bit disappointed because there was an issue with the display of the testimonials.
Within an hour the support fixed that (I live in Germany and was pleased to get support during the american continent night).
I was really satisfied and I look forward to use the app as easy as it should be. ...

MikeintheValley
Germany
2 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for sharing your detailed experience with TrustShop! We're glad we could quickly resolve the initial display issue you encountered, and we're ...

May 29, 2024

This is an amazing feature that gives you real feedback for your web shop!

Coye accessories
Serbia
About 1 month using the app
November 19, 2024

Too good

barebliss
India
40 minutes using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your enthusiastic review! We're delighted that you're finding TrustShop exceeding your expectations. We'll continue working hard to ...

May 1, 2024

Good app

I had an error importing my csv of reviews, i talked to developer and they fixed very fast.

highly recommended

BackToTheJoypad
Spain
About 2 months using the app
May 13, 2024

Great review app to take the place of the recently discontinued Shopify Reviews app. Customer service is VERY nice and responsive, also very helpful! Recommended!

Mautto
United States
11 days using the app
April 27, 2024

this app makes easier to review the products for customers

Mosashops
Pakistan
About 2 months using the app
September 15, 2024

Setup was easy. Just need to start trying it out to see the overall flow.

Motion Guard Arms
United States
About 1 hour using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your review! We're glad you found the setup process easy. As you start exploring TrustShop's features, please don't hesitate to reach out ...

August 2, 2024

excelente app, me encanto para ti tienda online

GlobalPERU
Peru
About 2 months using the app
TrustShop replied January 16, 2025

Estimado comerciante,
¡Muchas gracias por su excelente reseña! Nos alegra muchísimo saber que está encantado con TrustShop para su tienda online. Seguiremos trabajando para ...