Reviews (365)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and increasing conversions, noting its professional impact on Shopify stores. Features include trust badges, social proof pop-ups, and a customizable review widget. The interface is user-friendly, with automation that simplifies review management and the ability to import reviews from other platforms. The free version is functional, while the paid plan offers more features. Customer support is responsive and helpful.

June 1, 2024

My experience so far has been very good. The only issue I have is the ability to show all reviews to customers. Allowing the widget to be used multiple times on a page would complete my needs through the tool.

Proptaku Cosplay Studio
United States
19 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your thoughtful review and valuable feedback! We're glad your overall experience has been very good. Your suggestion about allowing multiple widget instances on a single page is excellent feedback that we'll take into consideration for future updates.
We appreciate specific feature requests like this as they help us improve TrustShop to better serve our merchants' needs. We'll keep you updated on any developments in this area.
Best regards,
The TrustShop Team

July 21, 2024

should had installed this before its completely customisable and everything is Free

Gizmoz.in
India
16 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your enthusiastic review! We're delighted that you're finding value in our free features and customization options. We believe in making powerful review management tools accessible to all merchants.
Thank you for choosing TrustShop - we'll continue to maintain this balance of flexibility and accessibility!
Best regards,
The TrustShop Team

September 21, 2024

this is very use full app for e-comers

YesCart
Pakistan
27 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for highlighting TrustShop's usefulness for e-commerce! We're glad that our app is helping you manage your online business effectively. We'll continue developing features that add value to e-commerce merchants like you.
Best regards,
The TrustShop Team

June 12, 2024

Easy to install, and I can upload customer reviews from the manufacturers websites about the yarns I sell.

SweetMeadowKnits
United States
3 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you found TrustShop easy to install and that our review upload feature is helping you showcase product information from manufacturers. This kind of flexibility is exactly what we aim to provide for specialty retailers like yourself.
We'll continue to enhance our features to support your business needs!
Best regards,
The TrustShop Team

October 5, 2024

muy practica y sobretodo la unica que encontre gratis que permita poner fotos y videos

Javiera's Project
Mexico
3 days using the app
TrustShop replied January 16, 2025

Estimado comerciante,
¡Muchas gracias por su reseña! Nos alegra que encuentre TrustShop práctica y que aprecie nuestras funciones de fotos y videos en la versión gratuita. Nos esforzamos por ofrecer características valiosas que sean accesibles para todos los comerciantes.
¡Seguiremos mejorando nuestros servicios para usted!
Saludos cordiales,
El equipo de TrustShop

April 25, 2024

The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!

theebikemotorkit
China
11 days using the app
May 21, 2024

Having just set up the app, I'm super impressed with the help who are fast and extremely helpful. TrustShop is offering everything I needed for a product review app for my online shop, and I super happy with it :)

Mila Young Books
Australia
6 days using the app
July 28, 2024

Very good an very easy to use. Highly recommended

Bellbees
Canada
9 months using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for your positive review and recommendation! We're pleased to hear that you're finding TrustShop both effective and user-friendly. These are exactly the qualities we strive for in our app.
Best regards,
The TrustShop Team

Edited June 2, 2024

Easy to use and setup. Free. Fast response from support team on my queries. It has basically everything I need. Support has been really helpful, and very quick response! Really big help!

Thank you so much! Very recommended

Luxoria Jewelry
Philippines
4 days using the app
July 12, 2024

After 3 days struggling with the support of another reviews app I switched to TrustShop. At first I was a bit disappointed because there was an issue with the display of the testimonials.
Within an hour the support fixed that (I live in Germany and was pleased to get support during the american continent night).
I was really satisfied and I look forward to use the app as easy as it should be. Thank you for that app!

MikeintheValley
Germany
2 days using the app
TrustShop replied January 16, 2025

Dear valued merchant,
Thank you for sharing your detailed experience with TrustShop! We're glad we could quickly resolve the initial display issue you encountered, and we're particularly pleased that our international support coverage made a difference for you in Germany.
We understand how crucial responsive support is for our global merchant community, which is why we strive to provide timely assistance across different time zones. Your satisfaction confirms that we're on the right track.
Thank you for choosing TrustShop - we look forward to continuing to support your business!
Best regards,
The TrustShop Team