Reviews (328)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to import old reviews, making it ideal for businesses transitioning from other platforms. It features a user-friendly review system that integrates smoothly with Shopify and includes a customizable review widget that enhances the aesthetics of product pages. The app also supports email alerts for new reviews and reminders for feedback. Merchants appreciate the responsive customer support team for quick setup and efficient problem resolution, as well as the app's positive impact on website performance.
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Great experience with this app. Has worked out well for my company and the service team is great !!
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
I've been contacting their customer service, but no one has responded.
Dear Seventeen,
Thank you for your feedback. We apologize for any inconvenience you may have experienced.
We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future.
Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards.
Good app
I had an error importing my csv of reviews, i talked to developer and they fixed very fast.
highly recommended
Hello, I would like it to be possible to only allow the posting of reviews by customers and not by anyone, but the app seems to not have that option
Hello, my name is Jenny.
First of all, sorry that you had a really bad experience with our application.
Regarding the function you want, our application provides a function that only customers can review. You can turn off the write review button on the write reviews form of the widget box by doing the following: https://prnt.sc/IooOIkC8Cp44
I hope this information reaches you and that it will help you use our application more effectively
seems good
终于找到能自定义颜色的评论app了
TrustShop ‑ Product Reviews App is excellent overall. Just installed the App few days Ago and I loved the features it brought on our website. Made it so easy for guests to write reviews. The support team is Amazing. Thank you for your exceptional effort.
Estou em fase de teste, mas por ser gratuito, já digo que superou e muito as expectativas até aqui.
Reasonable price quality good