Reviews (328)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import old reviews, making it ideal for businesses transitioning from other platforms. It features a user-friendly review system that integrates smoothly with Shopify and includes a customizable review widget that enhances the aesthetics of product pages. The app also supports email alerts for new reviews and reminders for feedback. Merchants appreciate the responsive customer support team for quick setup and efficient problem resolution, as well as the app's positive impact on website performance.

February 13, 2024

There support and the app was excellent with lot of features. Most apps with same features our paid.

Drobe Store
Saudi Arabia
7 months using the app
TrustShop replied February 29, 2024

Hello Drobe Store! Thank you so much for your kind words! We're thrilled to hear you're enjoying our app. We're here to provide all the support you need for a successful selling journey. Thanks for choosing us, and best of luck with your future products!

April 28, 2024

I had trouble installing the widget. I messaged them and they were very quick in installing it to my shop. Also they are very kind. I like the app so far

Beauté de Losha
Curaçao
6 days using the app
May 8, 2024

Anna was professional and fixed my problem immediately.

PetsDzign
Portugal
About 2 months using the app
July 28, 2024

Its a great product.

Rare Ever
India
About 1 hour using the app
March 19, 2024

The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges.

100% Useful App - 100% Recommended.

ABK grooming
India
5 months using the app
June 1, 2024

Good support

Digital Wisdom
Canada
About 2 months using the app
July 7, 2024

love ittttt

My Store
India
About 21 hours using the app
May 29, 2024

I was using Judge.me and I couldnt reply to a complaint that was because they hadn't gotten their product even though in was being transported to their location. Since I couldn't reply the app was useless and then I found this and just started to use it today and see they have a reply.

Aurelia Clothing
United States
19 minutes using the app
May 6, 2024

i appreciate the app and the support, thanks

HypedEffect LLC
United States
2 months using the app
February 29, 2024

Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours.

Big thank you Jenny for all the help!

TheGlassyLass
United States
3 months using the app
TrustShop replied March 7, 2024

Happy to hear that! We're working hard to improve app's user experience. Thank you for your review.