Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,564)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited August 28, 2025

had a good experience and fast solution for a small isseu, thanks!

Hans Breuker
www.hansbreuker.com

Hans Breuker
Netherlands
Over 1 year using the app
FireGroup replied August 28, 2024

Hi there,

This is John and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- We have seen that one of our colleagues is reaching out you and provided the relevant solution, please check your email and let him know if you need further support

Regards,
John
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