Reviews (24)
Overall rating
3.8
September 4, 2024
The worst customer service ever. For some reason the gift card code stopped being sent - I was advised that I needed to update DNS settings but despite multiple emails nobody ever replies.
Coraline Skincare
United Kingdom
Over 2 years using the app
Incredible Gifts LLC replied
May 21, 2026
Hi There,
We’re truly sorry to hear that you’ve had trouble getting the support you need. We recently took over ownership of the app and looking to turn things around, starting with customer support.
Please reach out to us at support@govalo.com and we’ll make sure to get you the assistance you need as quickly as possible.
Thank you for sharing your feedback!
Best regards,
Shawn
Co-Founder, Govalo
