Reviews (50)

Overall rating
2.2
Counts per rating level
  • 46% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 40% of ratings are 1 stars
All reviews
September 11, 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Sicilus Srl
Italy
10 months using the app
Dash Labs SIA replied October 10, 2024

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?