Releasit COD Form & Upsells

Hello there,

My name is Mehmed, and I’m the Tech Support App Lead at Releasit.

Thank you for your feedback — I’m glad to hear that you find the app good, but I’m very sorry that you’re experiencing an issue with the order history. I completely understand how important it is to have full visibility of your orders, and I’d like to help clarify this for you.

All orders created through our app are always stored inside the Shopify Orders section, just like any other order in your store. Because of this, I would like to better understand what you mean when you say the order history is not showing.

Could you please let me know:

– Where exactly you expected to see the order history?
– If there is a specific page or feature where the information appears missing?
– Whether the issue is with COD orders only or all orders in general?

With these details, I’ll be able to investigate the issue properly and help you resolve it as quickly as possible.

Thank you again for bringing this to our attention. I’m here to help with anything you need.

Kind regards,
Mehmed
Tech Support App Lead
Releasit