Reviews (1,262)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
October 4, 2024

DO NOT INSTALL!

this app has so many bugs and the customer support is useless scammers

this app is should be taken off the Shopify store!

Kitchen Groups
United States
About 3 years using the app
Searchanise replied October 9, 2024

Hello,

We are sorry we made such a negative impression on you and we are devastated to see you consider our company to be scammers. Even though we indeed catch some bugs in our product, our development team is always ready to fix them as quickly as possible.

It's also sad to see you consider our support team useless. We were indeed facing a high load of tickets at the time of your review. However, we greatly appreciate your feedback on this matter. We fully understand that support is one of the most significant business features. In light of this, we hired more support agents and had team training to improve our service quality. Now our team is bigger and stronger so feel free to contact us anytime you have questions. We will make sure to help you faster this time and provide you with the customer service you deserve!

Best wishes,
Searchanise team