Reviews (1,213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing search functionality, improving customer experience, and boosting sales. It's cost-effective with features like dynamic search, SKU and metafield search, and customization options. Merchants appreciate merchandising rules, analytics, and AI-driven suggestions. The app delivers fast, accurate results for large catalogs, benefiting mobile users. Support is praised for responsiveness, professionalism, and custom solutions, ensuring quick problem resolution and effective communication.
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I love this app - it is a game changer. Not only can you choose the customer-facing look and feel of your search, but you can greatly refine the products, categories and more to make sure you are delivering the information to your customers the way you want it!
Plus, get information on missed search terms, not found items and even add synonyms to help your customers get where you want them to go. This app is best in class!
What a great review! Thank you for taking the time to share it here. We truly appreciate that you listed all the things you find useful for your store. It means that we are on the right path. Please make sure to contact our support team anytime at feedback@searchanise.io
Best wishes,
Searchanise team
Great support team! They quickly resolved a CSS layout conflict and indexing issue I had after integration. The search results now look perfect on my Shopify store. Highly recommended!
Thank you so much for your wonderful review!
We're delighted to hear that our support team was able to quickly resolve both the CSS conflict and issue with indexation. It's great to know everything is now working smoothly. Your recommendation truly means a lot to us, thank you for choosing Searchanise!
Best wishes,
Searchanise team
Excellent Collections page option and more. Takes a little setting up, but works great once sorted. The team were very helpful. You must ensure you 'Hide' or place 'Active' the specific collections under each tab that you want to show to keep your filters relevant and clean. I apparently left a 3 star review before. This must have been a mistaken click. All good.
Thank you for sharing your experience! We're happy to hear that searchanise is working well for your store and that our team was able to help. We also appreciate you sharing helpful setup tips for other users. Your support means a lot to us!
Best wishes,
Searchanise team
Excellent customer service. They handled our translation issue from A to Z, with very good insight and detail into why we were getting translation issues. Thanks to the team, and continue to do this amazing work!
Thank you so much for your feedback!
We're glad we could help resolve the translation issue and provide clarity on what was causing it. It is great to know our support was helpful and clear!
If you ever need anything else, we're always here to help. Thanks again for your trust and support!
Best wishes,
Searchanise team
The support has been great, especially Aziz. We used Searchanise for several years on our Magento site and we had some issues, but both the product and the support have been spot on since migrating to Shopify. After testing a couple of other highly-rated search apps in the app store, I would definitely recommend Searchanise.
Thank you for this kind review! We are especially happy to receive feedback from our long-term customers. It means a lot to us to know that you chose us even after migrating to a different platform. It's also great to see you enjoy your experience with our support team, Aziz was especially glad to hear it!
Best wishes,
Searchanise team
Recently switched to Searchanise from a much more expensive search app, and honestly, it’s been a great move.
I’ve been using it for a while now, and the usability is super smooth, the features are solid, and the analytics are actually useful. For the price they offer, it’s easily one of the best options out there.
Big shoutout to their support team as well — quick responses and genuinely helpful every time.
If you’re a Shopify merchant looking for a cost-friendly search app with plenty of customization, AI features, filters, and more, Searchanise is definitely worth trying.
Hello,
What a delightful review! Thank you for your trust and for taking the time to share your opinion on various aspects of our app. We are happy to see you enjoy both our features and our support.
Feel free to reach out to us if any questions arise.
Best wishes,
Searchanise team
Unparalled experience to the built in Shopify Search with amazing support who were able to address a specific scenario in the display of our search results. We have a huge product catalog and many with variants. While it is possible to hide out of stock products, it does not hide variants that are out of stock. This caused a problem that customers would click the "View Product" button and then immediately "Add to Cart" thinking they were getting the variant from Search Results, but in fact they were getting the first available variant on the Product Page. Searchanise support were able to add a strikethrough to out of stock variants on the Search Results page and this has so far eliminated this problem for us!
Thank you so much for such a detailed and thoughtful review!
We're really glad to hear that Searchanise has been a great improvement for your store. We always do our best to improve our clients' experience and bring the most value to them.
It's also great to know that the customization with the strikethrough for out-of-stock variants helped resolve the issue and improved the customer experience. We're always happy to dig into specific cases like this and find the best possible solution.
Your feedback truly means a lot to us, and thank you for taking the time to share it!
Best wishes,
Searchanise team
I've been using Searchanise in another store for many years. I really like this app. I needed help implementing it in a new store theme, and the customer service was great! Fast, solved my problem. I highly recommend!
Thank you so much for your continued trust in us! Your recommendation means a lot to us.
We're delighted to know that our support team could assist with your new theme implementation quickly and effectively.
Best wishes,
Searchanise team
Though there are a few pieces of functionality that I am missing from my old and VERY expensive Search platform, Searchanise has hit the mark on pretty much everything we have needed so far. Support is excellent (thanks Elijah!) - very engaged and willing to dig into our requests to resolve them - or even provide a bit of customization. Thx!
Thank you so much for your thoughtful review!
We're really glad to hear that Searchanise has been able to cover most of your needs. It is also wonderful to know that you had a great experience with our support. I'll be sure to pass your kind words along to Elijah; he'll be very happy to hear them!
Best wishes,
Searchanise team
It's pretty good. Still working on some feature gaps, notably geolocation on the locations filter. The reindexing is horribly slow, though. Support is great!
Thank you for sharing your review! We're happy to see that you enjoy our customer service. As for geolocation on the locations filter, we truly appreciate that you shared this idea, and we will surely consider it. When it comes to indexation, we're eager to help you out, and we already checked your current indexation speed, which looks good for your catalog size. We also sent you a tip for speeding up the indexation. Please check out our email sent from feedback@searchanise.io. We will be glad to discuss it with you to see if it helped. Thank you!
Best wishes,
Searchanise team