Reviews (177)
Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain.
We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st
First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam.
We tested multiple times in case it was propogation or some form of delayed setup on their end.
Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed.
The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.