Reviews (252)

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting referral marketing with features like seamless integration with tools like Klaviyo, extensive customization options, and a user-friendly interface. They appreciate the customizable referral bonuses and the ability to function without customer accounts. The app is noted for its robust performance and exceptional customer support, with a team proactive in implementing custom features to meet specific needs.

September 23, 2024

I had to update some of my marketing campaigns to integrate with a Shopify change, and Shop Circle made it so easy.

I scheduled a call and Paul walked me through exactly what I needed to do to update my campaigns and gave me helpful info on how to get more out of my referral program. Also, shop circle support had a really good working knowledge of the other integration points, including Shopify and Klaviyo.

I wish other apps would have as good as support as shop circle.

TanyaHeathUS
United States
About 2 years using the app
November 8, 2024

Everything just works! Had a few issues getting my fonts working but the app support were super quick and helpful, sorting the issue out in minutes. Paul and Sarah were quick to respond when I had questions before I installed.

The app also has quite an exciting roadmap and there are some really great tools which stop users from exploiting their referral rewards.

Highly recommend Conjured!

Hair Gain Now
United Kingdom
28 days using the app
September 4, 2024

Without warning the app stopped working. Ive been trying to get ahold of customer service for a week but they are very slow. They keep closing my customer support tickets without resolving or answering my questions.

Particle store
United States
Over 3 years using the app
November 11, 2024

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.

Moruga Cacao
Germany
5 months using the app
October 28, 2024

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain.

We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st

First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam.

We tested multiple times in case it was propogation or some form of delayed setup on their end.

Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed.

The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.

Bloomeffects
United States
18 days using the app
September 24, 2024

Great service. They helped me set up everything correctly, just as we wanted. They work fast and are agile in achieving what has been sent.

Thanks for everything Sarah and Paul

Baïa Food
Spain
27 days using the app
August 30, 2024

Very user friendly, our store starts getting referrals with it, special thanks for Deepa's help and technical support, straight-forward and efficiently solved all our problems while setting up the campaign.

Now Oasis
United States
15 days using the app
October 12, 2024

Easy setup, and great customer support when I needed help getting started. Highly recommend!

Ophir Beauty
United States
About 16 hours using the app
May 31, 2024

I've been through countless different referrals platforms and always come back to Conjured. For the price you pay, you can build a powerful and user-centric referral programme that does exactly what you want it to (albeit after some setup time, but the team are very helpful and quick to get you set up). Now that you're able to send emails from with Klaviyo its a real game changer - we're able to integrate it with our existing marketing stack, use automations, and AB test to optimise our campaigns.

Happy Tuesdays
United Kingdom
Over 3 years using the app
October 15, 2024

Great support & app!

PERIOD – Deine Zykluspflege
Switzerland
18 days using the app