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It is a great app for rewards, and the support team is extremely helpful1
Thank you for your wonderful feedback! We're thrilled to hear that you find our app great for rewards and that our support team has been helpful. Your kind words motivate us to continue providing the best experience possible. If you have any more insights or suggestions, please don't hesitate to share them. We truly appreciate your support!
Best regards,
The Shop Circle Team
We recently did a migration to a new shopify shop. The team was a great support and helped us move all our data seemlesly.
Thank you so much for your kind words! We’re thrilled to hear that our team provided great support during your migration to your new Shopify shop and that everything went smoothly. Your positive feedback encourages us to keep delivering the best service possible. If you have any more questions or need further assistance, don't hesitate to reach out.
Best,
The Shop Circle Team
Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.
Really clunky UI, editing designs for the widgets are very restrictive without using CSS.
Couldn't preview email notifications without changing the store email, which might be suitable for very small brands but quite a large inconvenience for us.
I had to update some of my marketing campaigns to integrate with a Shopify change, and Shop Circle made it so easy.
I scheduled a call and Paul walked me through exactly what I needed to do to update my campaigns and gave me helpful info on how to get more out of my referral program. Also, shop circle support had a really good working knowledge of the other integration points, including Shopify and Klaviyo.
I wish other apps would have as good as support as shop circle.
I've been through countless different referrals platforms and always come back to Conjured. For the price you pay, you can build a powerful and user-centric referral programme that does exactly what you want it to (albeit after some setup time, but the team are very helpful and quick to get you set up). Now that you're able to send emails from with Klaviyo its a real game changer - we're able to integrate it with our existing marketing stack, use automations, and AB test to optimise our campaigns.
I would recommend Conjured Referrals to anyone looking to increase their customer base and sales. I had been using a different app that bundled referrals, reviews, rewards, etc. all together for months now but unfortunately the customer usability of that app's referral page is so poor, offered no customization, and was hidden within widgets with no way to directly share it with customers. Conjured Referrals literally fixed all these issues and let's me have complete control over the type of referral bonus I want displayed. It also allows for customization options so it truly integrates with my branding and allows the referral forms to be displayed wherever I need them to be on the site. Support is also by far one of the most responsive and friendliest teams I have communicated with. Mehmed connected with me in a matter of minutes after submitting my request and went above and beyond with helping me with my question. Overall, I'm extremely satisfied with the capabilities and support I received.
Thank you so much for your glowing review! We’re thrilled that Conjured Referrals has been able to address all your previous concerns and provide the flexibility you need for effective customer referrals. It's fantastic to hear that it has helped you maintain your brand consistency and has offered you complete control over referral bonuses.
It's also wonderful to know that our support team, specifically Mehmed, has been able to assist you swiftly and efficiently. Your kind words mean a lot to our team.
Our goal at Shop Circle is to continuously exceed your expectations, and it’s great to hear that we’ve managed to accomplish it with you. We appreciate your recommendation and your detailed feedback.
Thanks again, and we're here to assist you anytime.
Best regards,
The Shop Circle Team
Very helpful support. Replied within a couple minutes on a sunday
Without warning the app stopped working. Ive been trying to get ahold of customer service for a week but they are very slow. They keep closing my customer support tickets without resolving or answering my questions.
Very good app and simple to set up! Support is also very helpful and quick to respond.