Route Protection and Tracking

Route Protection and Tracking

Reviews (333)

Overall rating
3.6
Counts per rating level
  • 70% of ratings are 5 stars
    232
  • 5% of ratings are 4 stars
    17
  • 2% of ratings are 3 stars
    6
  • 5% of ratings are 2 stars
    15
  • 19% of ratings are 1 stars
    63
All reviews
November 21, 2024

Route has saved our customer service department so much time by handling the majority of our lost, stolen, or damaged packages. We are always so excited when we see Route has been attached to an order with an issue because it will be taken care of quickly! Plus Route saves our company so much money by replacing packages with the money they collect, not our company funds. Our rep Robert and the customer service team have been so helpful when issues arise. We are so happy with Route's services.

Little Bipsy Collection
United States
11 months using the app
RouteApp LLC replied December 2, 2024

Hi there,

Thank you for the review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!
Skylar, Customer Success