Reviews (199)
Overall rating
4.7
Edited January 4, 2025
Impact was very responsive and proactive during the contract signing and implementation stages. However, after using the service for over a month, I changed my mind. Once the contract is signed, Impact doesn't seem to care about its customers. I raised a minor issue with email synchronization a month ago and asked Impact to resolve it, but it remains unresolved until now.
Rothea
United States
About 2 months using the app
impact.com replied
December 5, 2024
Thanks, Rothea team! Happy to hear that you had a great onboarding process with us.