impact.com Affiliate Marketing

Since our subscription started in October 2025, the affiliate onboarding form has returned repeated errors, making it effectively non-functional.

We have reported this issue multiple times. Most reports went unanswered or received delayed responses. Impact support confirmed this is a bug and escalated it to engineering. Months later, it remains unresolved and we have not been provided with a timeline for a fix.

As a result, we have been unable to properly onboard affiliates, which has directly limited our program growth and negatively affected prospective partner relationships.

We have been paying for a platform whose core onboarding functionality has not worked since the start of our subscription.

Based on this experience, we would not recommend Impact to other businesses.

Setting up an affiliate program can usually be a headache, but Impact made it easy. The onboarding was seamless and the interface is very intuitive. We really appreciated how straightforward the whole process was. Highly recommend for anyone looking to scale their affiliate marketing without the typical setup stress.

The Impact.com was very helpful during set-up on our Shopify site. Over the platform is super easy to use and definitely adds many non-traditional ambassador and influencer layers with the added affiliate marketing components.

Impact was one of the simpler setups I have run across. Very helpful videos and the support from all aspects of the team were amazing. We look forward to a long and lasting relationship!

A Game-Changer for Our Partnership Management
We've been using the Impact Shopify integration for about 1 month now, and it has completely streamlined how we manage affiliate and partnership campaigns.
The setup was straightforward—we had the plugin connected and tracking orders within an hour. What really stands out is the automation: commissions, partner payouts, and performance reports are all handled seamlessly without manual work. The data sync with Shopify is reliable, and we’ve had no issues with order tracking or attribution.
The support team also deserves a shout-out. When we had a question about custom tracking parameters, they responded quickly with clear instructions.
If you're running a Shopify store and want to scale your partnership marketing without adding operational overhead, this integration is absolutely worth it. It just works.

Impact has been a great affiliate platform to work with. Implementation is straightforward, and the analytics dashboard offers clear, detailed visibility into performance. This is especially valuable when working with sub-affiliates, as it makes tracking, attribution, and optimization much easier than other platforms.

Setup was fast, tracking worked on day one, and deep links attribute correctly. Promo code commissioning lets us credit partners on code use, which is perfect for offline and VIP codes. Contract proposals, partner messages, and creatives live in one workflow, so onboarding new partners is simple.

Marketplace discovery helps us find quality partners and the verification signals improve confidence. Reports export cleanly and support has been responsive. For Shopify brands that want to launch or migrate an affiliate program without heavy dev time, this app has been reliable.

We’re so excited to be part of the Impact affiliate program! The platform has been super easy to use, from set up to launch. It’s straightforward and organized, which makes it simple to focus on growing our affiliate relationships.

Simple to set up and great support from the impact team! We ran into an error setting up subscription order tracking, and Kelsey on their support team worked with Shopify to get it fixed for us.

Getting set up on Impact.com was genuinely a breeze. The onboarding flow was intuitive, well-guided, and didn’t require a lot of back-and-forth or technical heavy lifting. From account creation to launching our first affiliate relationships, everything felt thoughtfully designed and easy to follow.