Reviews (96)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
October 22, 2024

We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.

The Honest Kitchen
United States
About 2 years using the app
impact.com replied October 24, 2024

Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.

September 16, 2024

Easy installation. On-Boarding is very simple and were able to get partners set up very fast.

Flag & Anthem
United States
About 3 years using the app
impact.com replied September 17, 2024

Thank you, Flag & Anthem team! Happy to hear that you were able to set up your partners quickly. Looking forward to seeing your program scale with us!

September 20, 2024

Extremely easy to install and they have a best in class support team to get it stood up and answer any questions along the way. We have used several affiliate platforms over the last couple decades and Impact is the most impressive out of them all.

Melinda Maria Jewelry
United States
6 months using the app
impact.com replied September 23, 2024

We're thrilled to hear you're enjoying your experience, Melinda Maria Jewelry! Thank you for the kind words about our support team.

September 19, 2024

Biggest and best affiliate platform available for businesses serious about opening up a new marketing and traffic channel for their Shopify store. Extremely user-friendly compared to other affiliate software and the Shopify setup was a breeze. 10s of affiliates applied to join our program on day 1 of going live.

Nutricost
United States
23 days using the app
impact.com replied September 20, 2024

Thank you, Nutricost team! Happy to hear that our platform has been easy for you to use.

October 26, 2024

Easy to implement and really user friendly to navigate in platform.

Serenity Kids
United States
Over 1 year using the app
impact.com replied October 28, 2024

Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.

October 31, 2024

We transitioned from Rakuten to Impact, and are loving the success that we are seeing. Onboarding was fast and very user-friendly. We love the diverse mix of publishers that being on Impact allows us to reach.

Maxi-Cosi
United States
2 months using the app
impact.com replied November 8, 2024

Thank you, Maxi-Cosi team! Excited to hear that you're finding it easy to connect with publishers on Impact.

October 15, 2024

Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.

GOLO
United States
14 days using the app
impact.com replied October 17, 2024

Thank you, GOLO team! Can't wait to see you scale your partner program with us.

October 9, 2024

Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources.

Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.

Retrospekt
United States
15 days using the app
impact.com replied October 15, 2024

We're happy to have you onboard, Retrospekt team! Thanks for shouting out Taryn and our Support teams :)

September 13, 2024

Impact has proven to be a very user-friendly affiliate platform. It integrates seamlessly with Shopify. The onboarding process was smooth, and their responsive support team helped us get up and running quickly.

The Citizenry
United States
24 days using the app
impact.com replied September 16, 2024

Thanks for your review, The Citizenry team! We're so happy to have you onboard and are looking forward to growing your program together.

October 9, 2024

Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that's all you wanted. If you're looking to drive actual revenue from their affiliate partners, look elsewhere. So far this has been a huge loss of ROI for us. Wish we could cancel but they won't let us. We are not at all happy and they are forcing us to pay for this for another 9 months. Clearly a company that cares more about it's own bottom line than any customer satisfaction. Find an alternative.

Otiem
Canada
5 months using the app
impact.com replied October 30, 2024

Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders are not the expected experience on our platform, and we understand why that could cause frustration with the length of your contract. Fraud is something that we take very seriously, and we'd like to review these affiliates and orders in detail with you.

To clarify our contract lengths - impact.com offers a month-to-month option for our Starter Edition, starting at $30/month for Shopify merchants. Our Essential and Pro tiers do come with 12-month contracts, and we do our best to be as transparent as possible about those terms during our sales process.