Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 18, 2023

We decided to move our affiliate program from another Shopify App over to Impact this past month. Although it's more expensive, it's a much more robust piece of software and does exactly what we want as an 8 figure brand.

The onboarding process has been very easy and everything went very smoothly. Their team (we worked with Bianca & Tom) were both super helpful.

Highly recommend Impact!

United States
11 days using the app
impact.com replied May 10, 2023

Thank you for your 5-star review, ShopSolarKits!

April 12, 2023

Onboarding to Impact has been a breeze — especially with this Shopify integration. Minimal setup was needed beyond downloading the app and following a couple short steps. We also wanted to add our product feed to Impact, and that setup was just as easy! Very pleased with the intuitive Impact platform and our helpful CSM, Corey. He's always quick to answer any questions we have and has made the transition to Impact a painless process (with lots of helpful tips along the way).

Life Fitness Shop
United States
4 months using the app
impact.com replied April 12, 2023

Thanks for the awesome 5-star review Life Fitness Shop! We're so happy to hear you're onboarding process was a breeze.

Edited May 10, 2023

New to the platform but super excited to kick off. Great introduction to the app and its benefits (Sarah) and fantastic customer support to help us get the foundation in place and our 'go live' started (Bianca) - now awaiting onboarding. Buckling seatbelt with great anticipation for a fantastic affiliate experience and will update with our live experience once we have some pavement under our feet. Let's GO!

SOS Nutrients
United States
1 day using the app
impact.com replied May 10, 2023

Thanks for the 5-star review, SOS Nutrients! We're excited to have you onboard!

April 13, 2023

We transitioned our affiliate platform to Impact a little over a year ago, and our only complaint is that we didn't do it sooner. We love the self-service aspect it provides to our partners, and all the functionality on our end, which makes managing a robust and complicated program like ours a breeze. Their support team is the best in the business too. I've never waited more than a few minutes for a response from their chat/ticket window and our personal CSM, Corey, has played a huge factor in the success of our program to date. We highly recommend Impact and their team to anyone exploring affiliate!

United States
About 1 year using the app
impact.com replied May 10, 2023

Thank you, HOMAGE, for your awesome review! Corey's a rockstar, we're glad you see it too!

April 5, 2023

Impact has been great to grow our affiliate program. The platform is very user friendly and has a plethora of data so that we're able to evaluate the program across different variables. Our service has also been great as our Customer Success Manager has been a pleasure to work with and is super responsive.

United States
Over 1 year using the app
impact.com replied April 12, 2023

Thanks for the 5-star review, Béis! It's great to hear that impact.com has played a role in growing your affiliate program.

October 6, 2022

Installation of the plugin was quite tough but the support from the IMPACT team was amazing. Thank you for being patient and also responsive.

ZOZOFIT | A New Measure of Fit
United States
About 1 month using the app
impact.com replied October 11, 2022

Thanks so much for your feedback! We're always here to help should you need any additional support.

July 13, 2023


Title: _"Impact.com: Simplicity Meets Service"_

Impact.com is a game-changer. Installation is a breeze, and configuration is intuitive. No guesswork, just seamless setup. But where Impact truly shines is its superb support system, turning testing into an enlightening experience. It's not just an app, it's an unbeatable service. A five-star choice, hands down!

Nina Woof
United States
22 days using the app
impact.com replied July 14, 2023

Wow, what kind words, Nina Woof! Thank you for the amazing review and for choosing impact.com. We look forward to helping your premium dog accessory store grow!

May 2, 2023

I just finished onboarding to Impact and the process was a breeze. Max was very helpful and was able to answer all of my questions and help me through the tech piece of it.

Since I'm new to the platform I can't fully speak to how it functions overall, but it is clearly a very robust piece of software. The PXA tutorials are definitely worth watching.

Evermore Pet Food
United States
27 days using the app
impact.com replied May 10, 2023

Thanks, Evermore Pet Food, for the 5 stars!

April 10, 2023

Four months ago, our team transitioned to Impact, and since then, our affiliate program has been consistently expanding, thanks to our exceptional Customer Success Manager, Corey. The platform is powerful and delivers comprehensive reports, a vital aspect for our team. By utilizing this platform, we can now trace the complete customer journey and attribute the sale to the appropriate affiliate. Corey is a reliable and knowledgeable resource, always accessible when we require assistance. We strongly endorse Impact for your affiliate program requirements, especially if you have or plan to develop a large program and appreciate comprehensive reports.

United States
3 months using the app
impact.com replied April 12, 2023

Thanks for your stellar review RevAir! We're glad you're succeeding in growing your affiliate program, and Corey is a rockstar!

February 10, 2023

I've been using it for about 1.5 - 2 months, here's my realistic experience
1- Yes, some people apply to you for affiliate marketing, but the incoming traffic is 15 times a day.
2- As there was no sale, there was not even a cart addition.
3- Even though there was a $30 fee, they took $150 off my credit card for 1.5 months. I was not consulted. What do you say to those who make more money than you? And they don't ask anything
4- I asked for my money back and demanded that my account be closed. Of course, even though they said they would refund your money, 15 days passed and the money they took over did not go to my account.
5- my store format last week

I can share all the necessary information with you with screenshots. I warn you, don't expect too much. try to protect your money

United Kingdom
7 months using the app
impact.com replied February 13, 2023

Thank you for sharing your feedback. We’re sorry your experience working with us did not match your expectations, nor did you experience the service excellence we provide. We are looking into this issue and appreciate your patience as we work to resolve it. A member of our team will be reaching out to help address this issue with you directly. Please reach out to techpartners@impact.com should you have any additional questions.