Reviews (125)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, ideal for both small and large businesses. It simplifies managing affiliate programs and offers robust features and detailed reporting to optimize marketing strategies. The onboarding process is effective, and customer service is responsive and helpful, enhancing affiliate program management.

January 14, 2025

Impact's Shopify integration has transformed our affiliate management. It’s user-friendly, easy to set up, and superior to our old network, which has saved us valuable time.

Milk Makeup
United States
Over 1 year using the app
January 23, 2025

Impact has helped us & our team GREATLY! Managing affiliates is more direct & transparent, while displaying the analytics we require, to make informed decisions. Simple & quick installation with the platform being very user-friendly (which we love in this day & age). The support team is also amazing since day 1, this helps a ton because our industry is changing so fast every week!

Taos Footwear
United States
11 months using the app
February 13, 2025

I knew I made a mistake when the Impact team offered me a $100 gift card to provide a 5 star review immediately after I signed a 1 year contract. The Impact app and portal were not even set up yet for my store. Then I would learn that Impact would not provide any case studies or best practices with me. I only learned much later from agencies that started pitching me their affiliate management ...

My Favorite Canvas
United States
5 months using the app
impact.com replied February 17, 2025

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience hasn’t met your expectations—we always strive to support our customers as ...

January 10, 2025

Impact’s integration with Shopify has been a game-changer for managing our affiliate network. The setup was very easy and seamless. The platform is also very intuitive, making it easy to track and manage affiliates without a steep learning curve. Best of all, it has completely eliminated the need for any manual work to track returns, saving us so much time and effort.

Happy Planner
United States
10 months using the app
Edited February 19, 2025

I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account ...

Mukha Yoga
United States
4 months using the app
impact.com replied February 12, 2025

Hi Mukha Yoga Team -- Thanks for sharing your feedback. We're sorry for the delay in account closure, I have escalated your ticket and we will work to have the issue resolved ...

March 6, 2025

The setup and integration process was straightforward and simple. The platform's user interface is clean and user-friendly. Roxanne provided invaluable assistance during the onboarding process. I am excited to see how this will positively impact the growth of my company.

ODD SOX
United States
About 2 months using the app
March 5, 2025

Impact support has been seamless helping us get set up and ready to launch. We've had a great experience with onboarding and orientation, and excited to get the program up and running.

Fittes
United States
About 1 month using the app
February 28, 2025

We've had a great experience using the Impact app on Shopify. The platform is easy to work with, featuring an intuitive portal dashboard that makes navigation simple. It's user-friendly and has significantly helped us manage existing affiliates and discover new ones with ease. The automation features streamline workflows, saving us time and effort. Highly recommend for anyone looking to scale ...

Smarttek Trading
United States
30 days using the app
January 28, 2025

This is an early review as we have not been fully integrated as of yet (fully using the product) however, the experience has been pretty good thus far.

E | 3 Collection
United States
About 1 month using the app
February 24, 2025

Getting started with Impact has been a great experience! The setup process was incredibly smooth and customer support is super friendly and very knowledgeable. Looking forward to seeing success with this app!

Brickell Men's Products®
United States
26 days using the app