Reviews (125)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, ideal for both small and large businesses. It simplifies managing affiliate programs and offers robust features and detailed reporting to optimize marketing strategies. The onboarding process is effective, and customer service is responsive and helpful, enhancing affiliate program management.

October 23, 2024

Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.

Jacaranda Living
United States
About 1 month using the app
impact.com replied October 24, 2024

Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your ...

October 24, 2024

Impact.com provided us with outstanding service. The onboarding process was easy and the representative is extremely responsive and helpful

Seville Classics
United States
24 days using the app
impact.com replied October 28, 2024

Thank you, Seville Classics team! Excited to have you onboard.

October 9, 2024

Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that' ...

Otiem
Canada
5 months using the app
impact.com replied October 30, 2024

Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders ...

October 28, 2024

Great software and top notch support. We had a hiccup in setup and they got it solved quickly and thoroughly. Excited to see where we can take this relationship.

Stag Shop
Canada
4 days using the app
impact.com replied November 8, 2024

Thank you, Stag Shop! Excited to see your program scale with us.

October 24, 2024

Easy installation and awesome onboarding assistance!

Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for ...

Buddle Skincare
United States
6 days using the app
impact.com replied October 25, 2024

Thank you for your kind words about our team, Buddle Skincare! Excited to have you onboard with us. We think that Janine is amazing too :)

October 22, 2024

Setup was quite easy and fast. Till now everything works perfect

Vape Juice Depot
United States
8 days using the app
impact.com replied October 23, 2024

Thank you for the positive feedback! Excited to have you onboard with us.

September 16, 2024

Easy installation. On-Boarding is very simple and were able to get partners set up very fast.

Flag & Anthem
United States
About 3 years using the app
impact.com replied September 17, 2024

Thank you, Flag & Anthem team! Happy to hear that you were able to set up your partners quickly. Looking forward to seeing your program scale with us!

October 15, 2024

Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.

GOLO
United States
14 days using the app
impact.com replied October 17, 2024

Thank you, GOLO team! Can't wait to see you scale your partner program with us.

December 30, 2024

i like very much it is help me

Glamour gadget04
United States
8 minutes using the app
October 9, 2024

Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources.

Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.

Retrospekt
United States
15 days using the app
impact.com replied October 15, 2024

We're happy to have you onboard, Retrospekt team! Thanks for shouting out Taryn and our Support teams :)