Reviews (124)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, ideal for both small and large businesses. It simplifies managing affiliate programs and offers robust features and detailed reporting to optimize marketing strategies. The onboarding process is effective, and customer service is responsive and helpful, enhancing affiliate program management.

October 22, 2024

We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.

The Honest Kitchen
United States
About 2 years using the app
impact.com replied October 24, 2024

Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.

November 13, 2024

First time diving into the world of affiliate marketing. Really appreciate the easy Shopify integration, the responsive customer support to help answer questions and the resource library that walks you through account set up. We're up and running and excited to see how this will grow our business.

Tübr™
United States
7 days using the app
impact.com replied November 19, 2024

Thanks, Tübr team! Happy to hear that you've had a great experience with our integration and customer support.

November 1, 2024

Great support from Impact to get our integration finalised. I don't have a straight forward store and needed extra support from their tech team to confirm it was setup correctly. Jamie was really helpful in providing tailored support to complete the validation testing. The platform so far has been easy to use. Thanks Joel and Jamie at Impact

Ever Vessel
Australia
About 1 month using the app
impact.com replied November 8, 2024

Thanks for shouting out Joel and Jamie, Ever Vessel! We're thrilled to hear that you've received great support from our team.

January 14, 2025

Impact has been great so far. We recently moved networks and the setup and onboarding has been awesome!

Rockstar Original
United States
5 days using the app
October 31, 2024

We transitioned from Rakuten to Impact, and are loving the success that we are seeing. Onboarding was fast and very user-friendly. We love the diverse mix of publishers that being on Impact allows us to reach.

Maxi-Cosi
United States
2 months using the app
impact.com replied November 8, 2024

Thank you, Maxi-Cosi team! Excited to hear that you're finding it easy to connect with publishers on Impact.

Edited January 4, 2025

Impact was very responsive and proactive during the contract signing and implementation stages. However, after using the service for over a month, I changed my mind. Once the contract is signed, Impact doesn't seem to care about its customers. I raised a minor issue with email synchronization a month ago and asked Impact to resolve it, but it remains unresolved until now.

Rothea
United States
About 2 months using the app
impact.com replied December 5, 2024

Thanks, Rothea team! Happy to hear that you had a great onboarding process with us.

October 26, 2024

Easy to implement and really user friendly to navigate in platform.

Serenity Kids
United States
Over 1 year using the app
impact.com replied October 28, 2024

Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.

December 4, 2024

Its a great app with a seamless experience. Excited to do more with the team there!

Ayoh!
United States
7 days using the app
October 23, 2024

Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.

Jacaranda Living
United States
About 1 month using the app
impact.com replied October 24, 2024

Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your program with us!

October 24, 2024

Easy installation and awesome onboarding assistance!

Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for her help!

Buddle Skincare
United States
6 days using the app
impact.com replied October 25, 2024

Thank you for your kind words about our team, Buddle Skincare! Excited to have you onboard with us. We think that Janine is amazing too :)