Reviews (125)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, ideal for both small and large businesses. It simplifies managing affiliate programs and offers robust features and detailed reporting to optimize marketing strategies. The onboarding process is effective, and customer service is responsive and helpful, enhancing affiliate program management.

February 21, 2025

Impact has been excellent so far- dedicated customer service team with immediate answers, completely different from other affiliate platforms we have worked with. Publishers and creators are excited to work with us on this platform- much easier communication therefore more opportunity to grow our program!

Eight Saints
United States
11 days using the app
February 13, 2025

I knew I made a mistake when the Impact team offered me a $100 gift card to provide a 5 star review immediately after I signed a 1 year contract. The Impact app and portal were not even set up yet for my store. Then I would learn that Impact would not provide any case studies or best practices with me. I only learned much later from agencies that started pitching me their affiliate management ...

My Favorite Canvas
United States
5 months using the app
impact.com replied February 17, 2025

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience hasn’t met your expectations—we always strive to support our customers as ...

March 5, 2025

Impact support has been seamless helping us get set up and ready to launch. We've had a great experience with onboarding and orientation, and excited to get the program up and running.

Fittes
United States
About 1 month using the app
January 27, 2025

The platform was incredibly easy to set up, and the onboarding process was seamless. Within a short period, we’ve already seen great results, with high-quality affiliates reaching out and joining our program. The interface is intuitive, and the tools provided make managing partnerships effortless. Highly recommend for anyone looking to grow their affiliate network efficiently!

KeraFactor by SkinQRI
United States
10 days using the app
February 13, 2025

Working to get this up and ready was a breez with Roxy from their support team. she was so helpful and stayed on with me until we got everything to be 100%. was very helpful with everything else that i have to do.
Thank you Roxy.

Aquatalia®
United States
7 days using the app
November 12, 2024

Impact has made our paylay into affiliate marketing very seamless. Its really comprehensive and tracking all our outside publishers. The reporting and features are very extensive, its so many that I feel like we have not touched all features yet. . We use impact throughout the day and I find the customer support team very prompt and helpful with any issues we may have. Our account manager is very ...

RoseSkinCo.
United States
Almost 2 years using the app
impact.com replied November 19, 2024

Thanks for the kind words, RoseSkinCo.!

February 26, 2025

It was extremely easy to install. Literally took me 5 minutes.

HomeBoost
United States
14 days using the app
December 4, 2024

So far it has been comprehensive to get started. Looking forward to seeing how it works out. Taryn has been great help in setup.

Terrapin Ridge Farms
United States
19 days using the app
December 20, 2024

Its a complicated set up for an affiliate network. Will take some time to get used to it. There a good walk thrus.
great support. for some reason impact.coms traffic is not showing on shopify.

Rainbowsis
Canada
About 1 month using the app
November 11, 2024

We had a great experience with our sales rep, Matt - and our onboarding team was just as helpful in getting us live in less than a week (despite my setup mistakes). Platform is intuitive and easy to integrate.

Rocco & Roxie Supply Co.
United States
4 months using the app