Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,565)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    117
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 4% of ratings are 1 stars
    113
All reviews
Edited December 9, 2024

Very bad app, never seen such bad product on shopify!

Sneaxx
Netherlands
2 days using the app
FireGroup replied December 10, 2024

Hi David,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, because of misunderstanding when using the Glossary function, so it affected your translation. However, I have seen that one of our colleagues tried to give you the relevant solutions to resolve that

- Also we have seen that she has reached out you via email, please consider to reinstall the app and let us have a chance to support your case with the highest priority.

Hope to hear from you soon

Regards,
Brian
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