Reviews (237)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited August 20, 2026

We canceled this subscription 19 months ago and a representative Francis confirmed in writing that it was done.

They even admitted in an email that one month had been charged by mistake and guaranteed the cancellation would go through.
It never did.
They kept charging us $299 every single month for 19 months — $5,681 total — and we only caught it when we checked the app. Now they owe us that money back. Check your statements if you ever tried to cancel with this company.

Distefano Shop
Guatemala
Almost 2 years using the app