Route Protection and Tracking

The customer service is one of the worst I have ever seen. I have been trying to get help for over 2 months on a simple problem. I heard from a customer they couldn't checkout in mobile becasue the checkout button was not display. I figured it out, reported it to Route and 2 1/2 months later they have done nothing to help and every time I ask what is going on they say something like:

"our engineering team will be glad to work on this as soon as resources are freed to do so. We'll let you know as soon as we have an update on this issue"

And they never provide an update. Do yourself a favor and find another solution.