FeedHub: Google Shopping Feed

FeedHub: Google Shopping Feed

Reviews (383)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
December 27, 2024

not sync at all

EUG FASHION
United States
4 days using the app
OneCommerce replied January 1, 2025

Hi there,

Here is Julie from Feedhub team. First of all, I sincerely apologize for the experience you have. Although our company strives for 100% customer satisfaction, it’s clear we’ve fallen short in this instance- and frustration from your end is justifiable. However, we genuinely wish you could reach out for our support first before leaving a review on Shopify. This truly breaks our heart.

I have sent you an email to get the details about your concern so I can deliver the proper solution right after the review was left. Until now, I have not received any response yet from you. Could you please kindly check your mail box and give us another chance to support you better? This will prevent other unwanted situation from occurring in the future and strengthen your business growth.

Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.

Kind regards,

Julie