Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (701)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
January 28, 2025

Game-Changer for Gathering Customer Feedback!

I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly.

The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing.

Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

Syndmart
United States
12 days using the app
Doran replied January 30, 2025

Hi Syndmart Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that our app has made such a meaningful impact on your store.

Your recommendation means the world to us! If you ever need any further assistance or have suggestions, don’t hesitate to reach out. Wishing you continued success with your store!

Best regards,
Andrew