Reviews (151)
Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!
Hi,
We're sorry to hear about your experience. We'd love to get in contact with you to get more information as there are a couple things about Syncio in regards to your review:
1. Syncio can delete products on the destination store, one-way is when you disconnect your source store, you get a prompt to 'disconnect and delete' products from the destination store.
2. Syncio cannot change the inventory of the source store unless it came from an order from a destination store. From our records, it would seem unlikely this happened due to your stores being test stores at the moment.
Our contact is support@syncio.co. We'd love to speak to you to see what happened but also importantly get your stores connected correctly. We have 10K+ Shopify merchants, including thousands of Shopify Plus merchants that are happy with Syncio. We're confident that you can too.
Kind regards,
Jimmy