Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for automating product and inventory syncing across multiple Shopify stores, reducing manual work and preventing overselling. It's praised for seamless integration with dropshipping partners and maintaining accurate stock levels in real-time. Key features include product and inventory sync, order syncing, and customizable settings. Merchants appreciate the ease of setup, intuitive interface, reliable performance, and responsive customer support offering tailored solutions.
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“Really solid app for syncing products across multiple Shopify stores and dropshipping. It saves a lot of manual work and makes managing products between stores much easier. The support team has also been excellent — super helpful, quick to respond, and they’ve gone above and beyond for us more than once.”
Syncio has been a great solution for keeping our wholesale and retail stores in sync, and the setup process was much smoother than expected. Isaac was incredibly helpful on our call he walked through everything clearly and made sure we were fully confident in the setup.
Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!
Product is amazing, but SERVICE is even BETTER. Implementing Syncio has been a very thought out addition to our stores and has been an amazing experience onboarding. We operate two brick-and-mortar stores, which sell the same products, but unfortunately are two separate shopify stores. With Syncio, we have been able to sync all our products over from our first location to our second location, helping streamline product data inputs, saving us time and money on labor. We have over 4500 products, which so far has not been an issue with the app. Jimmy has helped us with multiple onboarding video calls with white glove service in implementing the app. 10/10 would recommend for anyone that is looking to sync product data.
Love using the system, only ever had a few hiccups and anytime I did, their team was more than happy to help get things taken care of me. The system has been a huge help.
Rayman was really helpful today when I had a query with my biiling summary. Issue resolved really quickly and further information given on how to keep a closer eye on the app usage. Thank you so much
The support team has been very helpful in providing clear and timely clarification on our integration questions.
Syncio integrates well into our shopify and has been really easy to use. We reached out to their support for questions we had, and they responded within 15 minutes. They were super kind and answered all of our questions.
The support team is highly responsive, easy to reach, and helpful.
I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse.
As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay.
After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization.
For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me.
I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!!
Contact me under the following e-mail address: Teku.elias@web.de