Reviews (159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants praise this app for automating real-time inventory updates across multiple Shopify stores, reducing manual work and preventing overselling. It's easy to set up and use, with features like order forwarding and syncing specific product attributes. The app is reliable for managing high-volume sales and complex inventories. Customer support is responsive and knowledgeable, enhancing user experience and involving merchants in app improvements.
Refine
-
By rating
Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!
Syncio integrates well into our shopify and has been really easy to use. We reached out to their support for questions we had, and they responded within 15 minutes. They were super kind and answered all of our questions.
The support team has been very helpful in providing clear and timely clarification on our integration questions.
Rayman was superhelpfull and guide me through everything I needed to syncronize the prices between stores!
The support team is highly responsive, easy to reach, and helpful.
It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.
Dear NowShopFun team,
Thank you for the honest feedback. We have sent a reply to your latest message and issued a refund for the trouble.
We have found unusual bulk update spikes which could have delayed the syncing of product attributes.
Also if the latest issue is also related to availability (active or draft) statuses, we can take another look. It is possible we missed something specific, since some of your source store partners are not on the latest Syncio version yet.
When we mentioned that some of the problems were related to changes in the Shopify API, our intention was not to close the book on this case.
Regardless, if you decide to switch to another syncing app, we would love to do a final check to ensure the transfer is smooth and issue-free.
Given that some of the issues are related to API limits being reached it is possible this is universal information that can help with a future syncing integration.
If you see our message please send a quick reply or email: suppport@syncio.co and we'll assist with haste.
Warm regards,
Rayman
Syncio team
Isaac was very helpful.
Great work
Quick to reply and very helpful
Best support Rayman! A very good app.
Really good customer service. They helped work out the kinks when setting up the products between the stores and worked with us through the test purchases to make sure it all went smoothly. Highly recommend syncio.
