Reviews (151)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and sales through effective product and inventory management across multiple Shopify stores. It features real-time inventory updates, easy setup, and can handle large volumes of SKUs. The customer support is responsive and helpful, crucial for troubleshooting and setup. Its user-friendly interface is accessible for all technical levels, making it easier to connect with suppliers and manage inventory.

August 23, 2024

Simple to use, easy to integrate with partner stores, and really smooth. I run an online marketplace but we don't make our own clothes, so we needed a really simple way to integrate (I'm also not technical). Syncio was really easy and exactly what we needed.

Stix Studios
United Kingdom
Over 1 year using the app
Syncio replied September 17, 2024

Thanks so much for your kind review - this means everything to us! Looking forward to making Syncio even better for you and your partner stores!

Cheers,
Jimmy

August 7, 2024

Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!

RV6 Performance
United States
9 months using the app
Syncio replied September 17, 2024

Thank you for the great feedback! Looking forward to building more great features for your business.

Cheers,
Jimmy

March 31, 2025

Great product. It saves so much time, and you are always confident that you don't sell anything your supplier does not have by accident. All it needs is a connection to Apple pay so you can pay your suppliers while on the move via you phone.

JustGoodKit
Australia
5 months using the app
May 17, 2024

I used this app to sync inventory and product updates between my b2c and b2b store. It works seamlessly. It is very easy to use.

RV6 Wholesale
United States
6 months using the app
June 14, 2024

I did a lot of research into syncing between stores and Syncio has been by far the best solution for me as a destination store. The onboarding of source stores/vendors is very simple thanks to Syncio's invitation function. The team has also been incredibly responsive and helpful.

Inside Outdoor
Australia
3 months using the app
September 27, 2024

Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.

Gwen Beloti Wholesale
United States
About 2 months using the app
Syncio replied October 10, 2024

Thanks for your wonderful feedback! I've let the customer support team know, and your feedback has made their day!

Cheers,
Jimmy

February 21, 2025

Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!

The Ayurveda Experience USA
United States
25 days using the app
Syncio replied February 23, 2025

Hi,

We're sorry to hear about your experience. We'd love to get in contact with you to get more information as there are a couple things about Syncio in regards to your review:
1. Syncio can delete products on the destination store, one-way is when you disconnect your source store, you get a prompt to 'disconnect and delete' products from the destination store.
2. Syncio cannot change the inventory of the source store unless it came from an order from a destination store. From our records, it would seem unlikely this happened due to your stores being test stores at the moment.

Our contact is support@syncio.co. We'd love to speak to you to see what happened but also importantly get your stores connected correctly. We have 10K+ Shopify merchants, including thousands of Shopify Plus merchants that are happy with Syncio. We're confident that you can too.

Kind regards,
Jimmy

November 16, 2023

We've been using Syncio for our activewear store https://www.beactivewear.com.au/ for quite a while and we've had a great experience using the app for store. It has significantly reduced the time spent on manually checking and updating stock levels, streamlining our processes efficiently. What's equally impressive is their exceptional customer service, always responsive and genuinely invested in our success. Syncio is a vital tool for our business, ensuring accurate inventory management and operational efficiency.

Be Activewear
Australia
Over 5 years using the app
February 28, 2025

We compared several inventory-syncing apps, and Syncio was the only one app that met the niche-specific requirement. The customer support team is exceptional and the responses were very fast. They even set up some customizations for us. Highly recommended!

MIKI HOUSE USA
United States
11 days using the app
Edited June 21, 2025

Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help!

American Patriot 702
United States
Over 4 years using the app