Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing operational efficiency and sales through effective product and inventory management across multiple Shopify stores. It features real-time inventory updates, easy setup, and can handle large volumes of SKUs. The customer support is responsive and helpful, crucial for troubleshooting and setup. Its user-friendly interface is accessible for all technical levels, making it easier to connect with suppliers and manage inventory.
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Great app to sync inventory and products between 2 stores. Also help you to create products/variants. Quick support, definitely recommend.
This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!
The app has been great and very easy to use! The developer is very easy and efficient in communication. We love this app!
GREAT support. We use Syncio to create products and sync inventory so these operational tasks aren't a nightmare. Someone usually responds right away and is very personable and helpful.
Claudia was amazing! Took the time to truly
listen to what I was trying to accomplish and helped me step by step!
Everything super easy to setup with your supplier. Claudia always making sure i have a quick and efficient support every time i had questions. Highly recommend
The app is great and has worked perfectly for us. Thanks for Syncio we are now selling same inventory via three Shopify stores hassle free. Big thanks for Rayman and the team for all their hard work with customizing the app to meet our needs!
The only app that could do what this app does. The support team and live chat is amazing, one of the best I've ever experienced. Couldn't recommend more highly.
Problems: 1. It adds tax to the second store when sending the order, but tax is already included in the sale price of the first store
2. It deletes skus from both stores when you delete it from one store. But not all the time, so you have absolutley no consistency in the synchronisation or non synchronisation of deleting products.
3. The stock levles have started to no sync even though in the app it says all is successfully synced.
4. When you try to solve it they can take 24 hours to answer your question, then another 24 hours ot answer your follow-up question. And so it goes on. It's the most expensive app I have and the least robust and with the poorest support. So we are weening off it from January next year. It woud have been different if the support was live chat All problems could be resolved timely. But they are not.
Thanks for your feedback and sorry about the experience that you've had so far. Quick points to the problems you outlined but expect us to reach out to you to resolve these ASAP:
1. This is a bug which we've been working on and have the bug fix ready for implementation this week.
2. Sounds like a misunderstanding here, will get in touch with you to clear up.
3. Will also get in touch with you on this - we really want to make sure that everything is all set up properly.
4. This is pretty disappointing for us to hear, we've relayed this to the team to see how we can do better. Again will chat to you in more detail about this.
This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!
Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!